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Out of the Head and into the World

Don Norman dedicates the third chapter of The Design of Everyday Things to a discussion of knowledge in the head and knowledge in the world. Knowledge in the head is anything you keep in your brain,...

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Anticipating new UX books

My organization provides all its employees with an awesome benefit: a yearly stipend to use for professional growth. This year, after purchasing four books and registering for a workshop, two...

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Considering shelf life and media choice

When I started reading The Pluto Files: The Rise and Fall of America’s Favorite Planet, I knew I would be entertained as well as educated by author and astrophysicist Neil deGrasse Tyson. The book...

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Lumber in Holmes’ library

Lately, I have been thinking about the intersection of IA with the everyday person’s life. The more information we encounter, the more we are challenged to keep it organized. The problems we discuss in...

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Book Review: Confessions of a Public Speaker

Scott Berkun’s Confessions of a Public Speaker is a great first public speaking book to read (from my personal experience). The lessons and laughs contained in its pages are  bound to inspire even the...

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About How you Sound

Many of us think about our appearance, and how it can effect the way people think about us. But how many of us consider our voices? The way you sound can cause a person to enjoy or despise hearing you...

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The Sketchnote Handbook and my work in print

Mike Rhode’s The Sketchnote Handbook is now available for your enjoyment and inspiration! I am honored to be among the guest sketchnoters who contributed to the book. You can find a two page spread...

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The Sketchnote Handbook, now in German!

In 2012, Mike Rhode asked a bunch of other sketchnoters, including myself, to contribute sketchnotes about how we sketchnote. Fifteen of us joyfully added our perspectives to Mike’s awesome Sketchnote...

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Sequential art recommendations from our community

Before last night, I knew there were some fans of the sequential art in our community. It makes sense, given the importance of art, storytelling, and emotion to our work. Having just finished the first...

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